Privacy

Application of the Privacy Policy

This Policy defines how VPixx Technologies collects, uses and protects information voluntarily provided by users of its site and information automatically transmitted by their web server. This Policy applies to the entire https://vpixx.com site and the products and services offered by VPixx Technologies. The Policy also explains how to review or update your Personal Information and how to contact VPixx Technologies with any questions, suggestions or comments. VPixx reserves the right to change this Policy at any time without notice. We recommend that you read our Policy carefully and check it regularly.

Collection of Information

a) Personal information

For the purposes of this Policy, the term “personal information” refers to information that identifies a natural person. Any action relating to an online reservation, registration, submission of a resume or contact form requires the voluntary provision of your personal information. When this information is required to process your request, you will be notified. Among this information, VPixx Technologies collects:

• First and last name
• Gender
• Email address

Please note that this list is not exhaustive and is subject to change without notice.

b) Non-Personal Information

For the purposes of this Policy, the term “non-personal information” refers to anonymous information typically recorded by web servers, such as the web protocol address (IP address), the date and time of access, and the operating system and browser used by the visitor. Demographic statistics about our visitors (age group, country of origin, language spoken, etc.) and their browsing habits (pages viewed, number of visits, length of time spent, etc.) are also considered non-personal information.  VPixx Technologies collects such information primarily through the use of cookies. Cookies are small data files that a browser installs on the hard drive of a user’s computer when the user first visits a website. User data is collected to enable VPixx Technologies to provide its products and services and for the following purposes: advertising, behavioural analysis and statistics, customer contact, interaction with social networks and external platforms, registration and authentication, remarketing and targeting based on visiting habits.

Information collected

a) Personal Information

Contact information

Contact information voluntarily provided by users of the https://vpixx.com website may be used for the following purposes: to confirm receipt of an order, to send information about our company’s products and services, to contact them, if necessary, to understand their needs and to obtain their level of satisfaction through a survey.

b) Non-Personal Information

Cookies

The use of cookies allows VPixx Technologies to compile statistics that are used to analyze website traffic and create ads. 

Analytics tool

Our company uses Google Analytics to obtain demographic statistics on our visitors and statistics on their browsing habits. We can also use this data to better understand their behaviour or improve the structure of our site https://vpixx.com. In addition, Google Analytics allows us to profile our current and potential customers so that we can improve our product and service offerings. To collect anonymous information and generate statistical reports, Google Analytics may use cookies, but without identifying you personally. 

Advertising and remarketing 

Our company uses Google Ads to promote its products and services online and to increase traffic to its site https://vpixx.com. This tool use cookies and other technologies to track and analyze data, measure content popularity, better understand users’ online activities, and serve targeted ads (such as interests, site visits, or demographics). The way VPixx Technologies  uses Google Ads allows VPixx Technologies  to tailor its marketing practices to better meet the needs of its customers and display ads that VPixx Technologies  believes will be of interest to them. 

Deactivation of cookies

Any user is able to enable or disable the use of cookies by Google. To do so, please visit https://support.google.com/accounts/answer/61416. 

You can also disable the delivery of ads targeted by interests or demographics on Google by visiting the Ads Center. When you disable this setting, ads are not blocked. They will still appear, but they are generally no longer related to your interests, demographics, or the sites you’ve visited. 

Content from External Sources

Some items on this website may include content from external sources (videos, images, articles, etc.). Content from external sources behaves in the same manner as if the visitor were viewing it on the originating site. These originating sites may collect data about you, use cookies and in turn use third-party content and monitor your interactions with such third-party content, including tracking your interactions with third-party content if you have an account on this site and are logged into this site.

Information Retention Period

Your personal information will be kept only for the time necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Disclosure of Your Information

All information provided by users of our website, whether personal or not, is kept confidential. Each of VPixx Technologies  employees is bound by this Policy. The use of this data is restricted to VPixx Technologies  and to suppliers and partners with whom the company has a business relationship. The information will only be shared with them if VPixx Technologies  deems such disclosure necessary to ensure the delivery of its product and service offering. In all other cases, no disclosure of your information to a third party will be permitted. In the event that VPixx Technologies  needs to transfer personal information to a party that has not been retained by VPixx Technologies, you will be notified in writing, in advance. Only with your express consent will such disclosure be permitted.

Your rights regarding the use of your personal data

If you have an account on this site, you may request a file containing all information collected about you, including any information collected by our site. You may request to delete any personal information we have on file. This does not include information collected for administrative, legal or security purposes.

Where we send your information

Comments from visitors are likely to be verified through an automated spam detection service.

Additional information

Protection of your information

We make every reasonable effort to ensure the security of personal information provided by users of our website. An in-house technician ensures the functionality of the server and forms used for our website. In addition, VPixx Technologies  has appropriate security measures in place to protect its customers from the loss or unauthorized use of their personal information.

Collection and Use of Information by a Third Party

From time to time, certain non-personal information, as defined above, may be collected by a third party. 

Statistics

To gather information about its users and their browsing habits, VPixx Technologies  uses Google Analytics. When this information is used for VPixx Technologies  own purposes, it is protected by this Policy. Google Analytics may, however, collect data for its own use. In that case, your information is collected, used and protected according to its own Privacy Policy. 

Advertising and remarketing

To create advertisements, VPixx Technologies  uses Google Ads. When the information provided by this service is used for VPixx Technologies’s own purposes, it is protected by this Policy. Google Ads may, however, collect data for their own use. In this case, your information is collected, used and protected according to their respective policies: Google Privacy Policy.

Removal and correction of your personal information

Sébastien Blanchette is the Privacy Officer at VPixx Technologies . To remove your name from VPixx Technologies‘s electronic entry lists or to change the personal information you have provided, please send your request by email to [email protected].

Update of the Above Policy

We may modify the content of this Privacy Policy at any time. We therefore invite you to consult it on a regular basis in order to remain informed of the way in which we handle personal information.

This version was last updated on  November 5 2023.

Questions and Comments

Our company encourages you to make any inquiries, suggestions or comments regarding this Privacy Policy. You may contact us at any time by email at [email protected].

We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected through this web site (“Site”) and how such information may be used and/or shared with others. Please read this Privacy Policy carefully, because by using this Site you are acknowledging that you understand and agree to the terms of this Privacy Policy. We may from time to time modify this Privacy Policy, and the modified Privacy Policy will be effective upon posting. Please return to this page and check the “Last updated” date to make sure you understand and agree to the latest Privacy Policy. Your use of this Site constitutes your agreement to this Privacy Policy.

Note that this Privacy Policy applies solely to information collected through this Site and not through any other sources. This Privacy Policy is subject to the Terms of Use posted on this Site.

Legal

PLEASE READ CAREFULLY. These Terms and Conditions (“Terms”) govern your access to and use of both vpixx.com and docs.vpixx.com (“Site”), which are owned and operated by VPixx Technologies (“VPixx”, “we”, “us”, “our”). Please return to this Site and review these Terms from time to time, as they may be amended without notice. Any changes to these Terms will be effective immediately upon the posting of the revised Terms on this Site. Some products and services accessible through this Site are subject to additional terms and conditions. To the extent that any provision of those additional terms and conditions conflicts with these Terms, those additional terms and conditions shall prevail. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THIS SITE. YOUR USE OF THIS SITE INDICATES YOUR ACCEPTANCE OF THESE TERMS.

GENERAL. VPixx does not warrant that the contents of this Site are error-free. Information on this Site may contain technical inaccuracies and/or typographical or other types of errors and may be changed or updated at any time without notice. VPixx may also make improvements and/or changes in the products and/or programs described on this Site at any time without notice. VPixx will use reasonable efforts to place accurate and up-to-date information on this Site but makes no warranty of its accuracy, completeness and/or timeliness. You acknowledge that your use of any information available through this Site is at your own risk.

WARRANTY DISCLAIMER. THIS SITE AND ALL CONTENT AND MATERIALS ON THIS SITE ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO THE APPLICABLE LAW, VPIXX DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. VPIXX DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THIS SITE OR THE CONTENT OR MATERIALS ON THIS SITE OR ANY WEB SITES LINKED TO THIS SITE, INCLUDING, WITHOUT LIMITATION, THAT (I) USE OF THIS SITE OR ANY CONTENT OR MATERIALS ON OR FROM THIS SITE (INCLUDING ANY SOFTWARE, PRODUCT OR SERVICE) WILL BE UNINTERRUPTED, (II) THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, (III) ANY ERRORS ON THIS SITE WILL BE CORRECTED, OR (IV) THE SERVERS ON WHICH THIS SITE, CONTENT AND MATERIALS ARE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Some jurisdictions do not allow a disclaimer of some or any implied warranties. In such jurisdictions, the foregoing disclaimers may not apply to you insofar as they relate to implied warranties, to the extent prohibited.

CODE OF CONDUCT. You agree that you will only use this Site (including features thereof and products or services offered thereon) for their intended purpose. You agree to limit such uses to your personal, non-commercial use. You further agree not to: (i) use this Site, any content or other materials on this Site, or any products or services included on or available through this Site for any unlawful purpose; (ii) restrict or inhibit any other user from using and enjoying this Site, including by means of disrupting the normal flow of dialogue, causing a screen to “scroll” faster than other users of this Site are able to type, hacking or defacing any portion of this Site, introducing any virus, worm, Trojan Horse, Easter Egg, time bomb, spyware, or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or otherwise acting in a manner that negatively affects other users’ ability to engage in real time exchanges; (iii) impersonate any other person or entity, or misrepresent your affiliation with any other person or entity; or (iv) use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of this Site or any content or other materials on this Site.

VPixx has the right to terminate your use of this Site, or any portion of this Site, with or without notice, in its sole discretion, for any reason or no reason at all, including, but not limited to, if VPixx determines (in its sole discretion) that your use of or conduct on or related to this Site (i) violates these Terms or any additional terms and conditions, (ii) is harmful to VPixx, its customers or vendors, another user or any other party, or (iii) violates applicable law.

LIMITATION OF LIABILITY. IN NO EVENT WILL VPIXX, OR ITS SUBSIDIARIES, PARTNERS, AGENTS, AFFILIATES, LICENSORS, SPONSORS OR ADVERTISERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, FOR ANY USE OF THIS SITE, OR ON ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE.

COPYRIGHT AND TRADEMARK. All materials on this Site, including, without limitation, all copyrights, trademarks, artwork, images and other elements (collectively, the “Content”), are protected by copyrights and other intellectual property rights owned and controlled by us or by other parties that have licensed or otherwise provided their material to us. Except as stated in these Terms, none of the Content on this Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted, framed or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of VPixx or the copyright owner. You also may not, without VPixx’s permission, “mirror” any Content contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

DOWNLOADING. You may only download those materials from this Site that are expressly designated to be downloaded by users. Where a fee is required to download any materials, you may not download such materials without paying such fee. You agree not to use technical or other means to circumvent these Terms or any content protection technology used on this Site. Any unauthorized use, transmission, distribution, reproduction, reverse engineering, modification of any downloaded materials, or use thereof for an illegal purpose, is expressly prohibited.

There are inherent dangers in the use of any software available for downloading on the Internet, and VPixx cautions you to make sure that you completely understand the potential risks before downloading any of the software (including the potential infection of your system by computer viruses). You are solely responsible for adequate protection and backup of the data and equipment used in connection with any of the software and assume all risks associated with any downloaded software.

SUBMISSION OF INFORMATION OR MATERIALS. You may be required to provide us with information about yourself in order to enjoy certain features of this Site, such as setting up an account and purchasing downloads. If you choose to provide us with such information, you agree: (i) to provide true, accurate, current and complete information about yourself (and your company if you are opening an account or making a purchase on behalf of your company) as prompted by this Site, and (ii) to maintain and update this information to keep it true, accurate, current and complete. If any information provided by you is untrue, inaccurate, not current or incomplete, we have the right to terminate your account and refuse any and all current or future use of this Site. Any information you provide to us is subject to our Privacy Policy.

VPixx does not accept unsolicited ideas for new products, packaging, marketing, advertising, research, business operations and the like. Should you ignore this policy and submit an idea to VPixx, you agree that the idea becomes and remains the sole and exclusive property of VPixx without further liability or compensation to you. Except for the details of your registration and product orders, you agree that any information or materials that you submit to VPixx via this Site or any email links provided on this Site will not be considered confidential or proprietary. All such materials shall be deemed the property of VPixx, and your submission of information shall constitute an assignment to VPixx of all worldwide rights, titles, and interests in such information. VPixx will not be liable for any use or disclosure of such information. VPixx will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose, distribute, publicly perform and transmit such information to others without limitation or compensation. VPixx will be free to use any ideas, concept, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products which incorporate or otherwise rely upon such information.

INDEMNITY. By using this Site you agree to indemnify VPixx, and its subsidiaries, partners, affiliates, agents, consultants, sponsors, advertisers and licensors, and their respective officers, directors, employees, shareholders, agents and representatives (collectively, the “Released Parties”), and hold the Released Parties harmless from any and all claims and expenses, including attorneys’ fees, arising from your use of this Site or the Content or other materials on this Site, your breach of any term or condition contained in these Terms or any other agreement applicable to any specific functions or areas of this Site, or your submission of information or materials to VPixx by any means or from any person’s use of any account or password you maintain with VPixx or this Site, regardless of whether such use is authorized by you. By using this Site, or submitting any ideas and/or related materials to VPixx, you are hereby agreeing to release the Released Parties from any and all claims, demands, debts, obligations, damages (actual or consequential), costs, and expenses of any kind or nature whatsoever, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, that you may have against them arising out of or in any way related to such disputes and/or to any products and services obtained or used through this Site or to any disputes regarding use of ideas and/or related materials submitted to VPixx.